IT organizations are experiencing dramatic changes in the way they view and manage their infrastructure. An agile, efficient, and cost-effective technology infrastructure can help you focus on your core services. Our combination of people, process, and technology helps you transform your IT investments into true business value, enabling business growth and innovation.
TriCore offers complete solutions that provide administration, management, monitoring, reporting and service desk support for your critical IT assets including network, servers, storage and security devices, as well as your desktops. All of our services are delivered with the TriCore Trusted Promise.
TriCore’s Infrastructure Management Service includes:
- Infrastructure Design and Architecture
- 24x7 break/fix monitoring and resolution
- 24x7 Performance Monitoring and resolution
- Complete system administration including change management, patching and upgrades
- Proactive health checks for continuous operational improvements with performance monitoring, tuning, and remediation
- Continual security hardening
- Customer-centric service level agreements
- 24x7 Service Desk Support, Desktop Support and Desktop Engineering