Profitability, mobility, and customer loyalty are major issues facing retailers today. Mobile devices are making it easy for consumers to comparison shop resulting in increased margin pressure. Creating a better shopping experience to nurture customer loyalty has become a key initiative for retailers.
Whether your store is physical or virtual, customer service can’t suffer while you cut costs and streamline operations to maintain margins. Retailers must leverage IT to fullest advantage without tying up capital on infrastructure or using skilled resources on daily operational tasks.
By off-loading IT responsibilities to TriCore, retailers can gain more control of their IT costs while ensuring PCI compliance, security, capacity for peak operating times, and high availability so that skilled resources can focus on projects that address the current needs of the business.